Learn how to use the Backup Stream Key to maintain a stable live stream and quickly switch to a backup encoder or streaming source if your primary stream encounters an issue.
To get your backup stream key, follow these steps:
Steps:
-
From your dashboard, click Encoder Streaming.
-
From the right panel, click Show Backup Key.
-
Click Advanced Settings, scroll down and copy the Backup Key and URL, then add them as a backup stream in your encoder.

The backup stream will automatically take over if your primary stream disconnects.
To get your backup stream key using the mobile app, follow these steps:
Steps:
- In your mobile dashboard, click Encoder Streaming.

-
Select the scheduled event associated with the stream key.
-
Select Backup Stream to view the backup stream key.

-
Copy the Backup Key and URL, then add them as a backup stream in your encoder.