Home Custom Websites How to Set Up Your Custom Website Subdomain?

How to Set Up Your Custom Website Subdomain?

Last updated on Aug 10, 2026

Setting up a custom website subdomain gives your online presence a polished, organized edge—making it easy to host blogs, stores, support hubs, and more, all seamlessly under one powerful main domain.

To Set Up Your Custom Website Subdomain, follow these steps:

Steps:

  • Sign in to your OneStream Live account.

  • Go to Custom Websites.

Custom Website

  • Create a new website or click Edit to modify an existing website.

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  • Open the Access tab.

  • Click Get Started under Custom Website Subdomain.

  • Enter your Custom Domain (e.g., drizzlez.com).

  • Enter the Subdomain you want to use (e.g., help).

SubDomain

  • Click Next.

  • On the Configure DNS screen, choose either Automatic or Manual setup.


Configure DNS Manually

  • In the Configure DNS window, select the Manual tab.

Custome Website - Manaul

  • Choose your DNS Provider (for example, GoDaddy, Cloudflare, or Namecheap).

Custome Website - DNS Provider

Sign in to your domain provider, add the CNAME record provided by OneStream Live in DNS Management, save it, and return to OneStream Live to continue.
Note: The Host and Destination values shown in OneStream Live may differ depending on the subdomain you entered and your environment. Always use the values displayed in your account.
  • Select I have updated my DNS records.

Custome Website - updated my DNS records

  • Click Done to complete the setup.

Configure DNS Automatically

Instead of creating DNS records manually, you can let Entri™ configure them for you.

  • Select the Automatic tab.

  • Click Configure with Entri™.

Custome Website -  Configure DNS window

  • Sign in to your domain provider and authorize Entri to update your DNS records.

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  • Once the configuration is complete, return to OneStream Live and finish the setup.

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