Home Custom Websites How to Set Up a Custom Website Chat?

How to Set Up a Custom Website Chat?

Last updated on Aug 10, 2026

Access the chat directly from the Custom Website to interact with viewers, respond to messages, and stay engaged in real time.

To access the chat, follow these steps:

Steps

  • In the OneStream Live dashboard, click Custom Websites in the left sidebar.

Custom Website

  • Go to Existing Websites, select the site where you want to add chat, and click Edit.

Custome Website - Edit

  • On the right-hand side, click the Chat option.

  • Once selected, you’ll see settings like:

    • Show chat → turn this ON

    • Open chat on page load → enable if you want it to appear automatically.

Access Chat


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